Medcare AI Terms & Conditions

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Effective Date: 02 March 2025.

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Welcome to MedcareAI. By using our mobile application (Medicare AI) and website (https://medicationcare.ai/), you agree to these Terms and Conditions ("Terms"). If you do not agree, please discontinue use of our services.

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1. Introduction & Acceptance of Terms

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MedcareAI is designed to help users manage their medication schedules, track symptoms, and receive AI-powered health insights. However, Medcare AI is not a substitute for professional medical advice, diagnosis, or treatment.

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By accessing or using our services, you confirm that you:

• Are at least 18 years old or have parental consent to use the app.
• Understand that our AI assistant does not replace medical professionals.
• Agree to abide by these Terms while using MedcareAI.

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Medcare AI is operated by: Aventis AI, 124 City Road, London, EC1V 2NX, United Kingdom. For any inquiries, contact us at hello@medicationcare.ai.

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2. No Medical Advice & Emergency Disclaimer

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MedcareAI is not a medical provider and does not offer medical advice. The content provided by Medcare AI, including AI-generated responses, medication reminders, symptom tracking, and drug interaction alerts, is for informational purposes only.

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• Always consult a licensed medical professional before making any health decisions.
• If you experience a medical emergency, do not rely on MedcareAI. Instead, call 999 (UK), 911 (US), or your local emergency helpline.

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By using MedcareAI, you acknowledge that:

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• The app cannot diagnose, treat, or cure medical conditions.
• MedcareAI does not replace healthcare professionals.
• You assume full responsibility for any decisions made based on information provided by the app.

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3. User Responsibilities

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By using MedcareAI, you agree to:

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• Provide accurate information when setting up medication schedules or tracking symptoms.
• Not misuse the AI assistant or rely on it for urgent or life-threatening conditions.
• Keep your login credentials confidential and prevent unauthorized use of your account.

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Medcare AI reserves the right to suspend or terminate accounts that violate these Terms.

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4. Privacy & Data Security

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We respect your privacy. Our Privacy Policy explains how we collect, store, and protect your data.

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• Your data is encrypted and securely stored in compliance with U.S. and European security standards.
• MedcareAI does not share, sell, or trade user data with third parties.
• You can request to delete your data at any time by contacting hello@medicationcare.ai.

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5. Reporting Bugs & Service Issues

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We are committed to providing a reliable and effective service. If you experience any technical issues, bugs, or crashes, we encourage you to report them to help us improve MedcareAI.

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To report a bug or issue, please email us at hello@medicationcare.ai, describing the problem and any relevant details.

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6. Account Deletion

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If you wish to delete your Medcare AI account, you must contact us directly at hello@medicationcare.ai, and we will process the deletion on your behalf.

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Once your account is deleted:

• All personal data associated with your account will be permanently erased, unless retention is required by law.
• This action is irreversible, and you will need to create a new account to use MedcareAI again.

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7. App Limitations & Availability

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• MedcareAI is provided on an "as-is" basis without warranties of any kind.
• We do not guarantee that the app will always be available, error-free, or uninterrupted.
• Features and services may be modified, suspended, or discontinued at any time.

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8. Liability Disclaimer

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To the maximum extent permitted by law, MedcareAI is not liable for:

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• Any incorrect or misleading health-related information provided by the AI assistant.
• Any harm, injury, or medical consequences resulting from reliance on app recommendations.
• Any loss of data or service interruptions due to technical issues.

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By using MedcareAI, you release us from any liability arising from the use of our services.

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9. Subscription Plans & Billing

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MedcareAI offers both monthly and annual subscription plans to accommodate your needs. By subscribing, you agree to the following terms:​

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• Billing Cycle: Subscriptions are billed in advance on a recurring basis, either monthly or annually, depending on the plan you select.​
• Auto-Renewal: Your subscription will automatically renew at the end of each billing cycle unless you cancel it prior to the renewal date.​
• Cancellation: You may cancel your subscription at any time by contacting us at hello@medicationcare.ai.Cancellation will take effect at the end of the current billing cycle. No refunds will be provided for the remaining period of a subscription that has already commenced.

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‍10. Third-Party Services & External Links

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MedcareAI may provide links to third-party websites, pharmacies, or healthcare providers. We do not control or endorse these external services, and we are not responsible for their content or privacy practices.

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11. Updates to These Terms

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We may update these Terms periodically. If significant changes occur, we will notify users via email or in-app alerts. Continued use of the app after updates means you accept the revised Terms.

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12. Contact Information

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For any questions or concerns regarding these Terms, you can reach us at:

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• Company Name: Aventis AI
• Address: 124 City Road, London, EC1V 2NX, United Kingdom
• Email: hello@medicationcare.ai
• Website: https://medicationcare.ai/

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By using Medcare AI, you confirm that you have read, understood, and agreed to these Terms and Conditions.

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