Privacy Policy

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Effective Date: 02 March 2025.

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Welcome to Medication Care AI (MedcareAI). Your privacy is our highest priority. We are fully committed to safeguarding your personal information and ensuring that your data remains confidential, secure, and used solely for the purpose of providing you with a trusted digital health experience.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website (https://medicationcare.AI /https://medication-care.com/) and mobile application (the “App”).

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By using our services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with these terms, please discontinue use of our services.

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_{1. Information We Collect}

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We collect different types of information to enhance your experience and improve our services:

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(a) Personal Information

When you create an account or interact with our services, we may collect:

• Name
• Email address
• Date of birth
• Location (optional)
• Medical conditions and allergies (if provided)

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(b) Health-Related Information

To provide medication tracking and health insights, we collect:

• Medication schedules and reminders
• Appointment details
• Logged symptoms and lab values

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(c) Device and Usage Data

We automatically collect:

• Device information (e.g., mobile model, operating system)
• IP address and geolocation (if permitted)
• App usage statistics and interaction logs

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_{2. How We Use Your Information}

We use your information for the following purposes:

• To provide and improve our medication reminder, health tracking, and AI-powered health insights.
• To personalize your experience based on your preferences.
• To troubleshoot technical issues and enhance app security.
• To communicate updates, support messages, and essential service notices.

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_{3. Data Sharing and Disclosure}

We do not and will never sell, trade, or share your personal data with third parties for any reason.

We uphold the strictest confidentiality policies and will only share data under the following limited circumstances:

• Service Providers: We work with highly secure and vetted third-party service providers that help us operate our app (e.g., cloud storage, AI processing). These providers never have access to identifiable personal health dataand must comply with the highest security standards.
• Legal Compliance (Only with Prior Notification): If we are legally required to disclose your information due to a court order, government request, or legal regulation, we will notify you in advance unless prohibited by law. We will take every possible legal action to challenge and resist such requests to the fullest extent of the law.

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_{4. International Data Transfers}

MedcareAI operates globally, with primary users in the USA, Canada, UK, and Europe. We comply with applicable data protection laws, including:

• General Data Protection Regulation (GDPR) (EU & UK)
• California Consumer Privacy Act (CCPA) (USA)
• Personal Information Protection and Electronic Documents Act (PIPEDA) (Canada)

When transferring data internationally, we implement the highest safeguards, including encryption and contractual protections.

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_{5. Data Retention}

We retain user data only for as long as necessary to provide our services and comply with applicable laws. Once data is no longer needed, it is securely deleted in accordance with strict security protocols.

If you request account deletion, your personal data will be permanently erased from our systems within a reasonable period, unless retention is legally required.

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_{6. Security Measures}

We take the security of your data extremely seriously and implement industry-leading measures, including:

• End-to-End Encryption: All sensitive data is encrypted both in transit and at rest.
• Secure Storage Practices: We ensure that all data is stored in highly protected, access-restricted environments.
• Full Compliance with U.S. and European Security Standards: Our security protocols meet or exceed the highest industry standards, including GDPR, HIPAA-aligned best practices, and ISO 27001 compliance.

Despite our stringent security measures, no system is completely immune to cyber threats. We strongly recommend that users also take precautions, such as securing their devices and safeguarding their login credentials.

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_{7. Your Privacy Rights}

Depending on your location, you may have the following rights:

• Access & Correction: Request a copy of your data or update incorrect details.
• Deletion: Request account and data deletion.
• Opt-Out: Withdraw consent for certain types of data processing.
• Data Portability: Receive a copy of your data in a structured format (where applicable).

To exercise your rights, please contact us at [Insert Contact Email].

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_{8. Children’s Privacy}

Our services are not intended for children under 13 years old (or the minimum age in your jurisdiction). If we discover that we have collected personal data from a child without parental consent, we will take immediate action to remove it.

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_{9. Updates to This Privacy Policy}

We may update this Privacy Policy periodically to reflect changes in regulations or improvements in our security measures. If any significant changes occur, we will notify you via email or in-app notifications before the updated policy takes effect.

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_{10. Contact Us}

For any privacy-related concerns or questions, you can reach us at:
📧 hello@medicationcare.ai
🌐 https:/medicationcare.ai

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